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1987-05-23
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SOAR USERS GUIDE
SECTION 1
INTRODUCTION
SOAR (Service Oriented Accounts Receivables) has been designed
to simplify customer billing, provide powerful and meaningful
management reports, and allow one to rapidly obtain a "snap-
shot" of their business income and its sources. Most
importantly, SOAR is EASY TO USE! One need not be a computer
scientist to use SOAR. SOAR is, to coin an overused phrase,
"User Friendly". The key features of SOAR are:
o Simplified billing for businesses that provide services as
well as products. Charges can be fixed item (inventory
item), services, hourly rates, fixed cost, or variable
cost.
o Each customer can be assigned a late charge rate so you
can give special treatment to good customers. Any
customer can be declared as tax exempt for dealing with
government agencies or wholesale transactions.
o Automatic billing of customers with fixed rate service or
support contracts.
o 22 summary catagories available to summarize you business
activity.
o Powerful reporting to identify specific areas of income
and easy identification of items or services that are
profitable for your business.
o Reports can be sorted or ordered with up to five (5) keys
to give you the specific information you need for your
business and directing your areas of effort.
o Three billing formats supported. Two industry standard
general purpose forms as well as a "generic" form.
o Mailing list generated from customer data base. Mailing
labels can be prepared for customers billed, all
customers, active customers, inactive customers, or
customers with past due balances.
o Mailing label file compatible with popular word processors
such as PC Write for use in preparing form letters, etc.
o Taxable sales and tax exempt sales automatically stored
and reported.
o Customer inquiries are rapid and provide an instant
history of the customer's activity.
Page 1
SOAR USERS GUIDE
o Transactions are catagorized to simplify billing and
applying charges; i.e., a transaction catagory can be a
fixed price inventory item, an hourly charge or a variable
charge.
o Number of customers and transaction catagories or types
limited only by available disk space.
o Data files can be merged to allow your business to be
reported in quarters or whatever increment you desire for
tax purposes and/or management information.
o SOAR will operate on any IBM PC, IBM XT, IBM AT or true
compatible with 192K of memory and at least two floppy
disk drives or one floppy disk and a hard disk. Reports
and billing require an 80 column printer. Please note
that SOAR is most efficient in a hard disk environment.
IBM PC, IBM XT, and IBM AT are registered trademarks of the IBM
Corporation.
PC-Write is a trademark of Quicksoft.
Page 2
SOAR USERS GUIDE
SECTION 2
A BIT ABOUT SOAR
PLEASE READ THIS SECTION!! The value and utility of SOAR can
only be realized if there is a complete understanding of the
mechanics and features of the program. This section is most
important since it describes and defines the methods used by
SOAR in handling transactions.
There are five key elements of SOAR. These are the system
file, customer records, summary catagories, transaction
catagories, and charge or payment transactions. Each of these
elements will be defined and then their interaction described.
2.1 System File:
The system file contains all the information about your company
including the company name and address to be put on reports and
bills. This file also contains information about which of
three billing formats you want to use, the last statement
number used and the sales tax percentage for use in computing
sales tax. Lastly, the system file provides information to
tell SOAR where the data files are located in the computer
system.
2.2 Customer Records:
Charges and payments can only be applied to customers that SOAR
knows about. Therefore, the customers must be entered into the
system before they can be billed. Each customer record
contains the name and address of the customer, their present
balance, past due balance, current charges, and information
about their last payment. The customer record informs SOAR
of the late charge percentage to be used in computing late
charges on past due balances and indicates whether or not the
customer is "tax exempt".
2.3 Summary Catagories:
A summary catagory is a means to allow you to identify specific
areas of your business activity. For example, if your business
involves retail sales, repair, service, and installation then
you can setup summary catagories for PAYMENTS, TAXABLE SALES,
REPAIR, SERVICE and INSTALLATION. Each time a payment or
charge transaction is posted by SOAR, the amount of the
transaction is added to the accumulating total in the summary
catagory. Thus, at any time you can tell how much REPAIR
business you have done. Every transaction must report to a
summary catagory and you must therefore give some thought as to
how you want to summarize your business.
SOAR allows up to 22 summary catagories to be defined. Six of
these are reserved for income and 16 are reserved for charges.
Page 3
SOAR USERS GUIDE
Five of the catagories are pre-defined and cannot be changed.
These are PAYMENTS, TAXABLE SALES, TAX EXEMPT SALES, SALES TAX,
and SERVICE CHARGES. The summary catagories that might be used
by a computer consulting firm are shown below.
INCOME CATAGORIES CHARGE CATAGORIES
1. PAYMENTS 22090.64 11. SOFTWARE SUPPORT 2810.00
2. CREDITS 0.00 12. REPAIR 150.00
3. DEPOSITS 0.00 13. CONSULTING 520.00
4. 0.00 14. TRAINING 80.00
5. 0.00 15. CUSTOM SOFTWARE 100.00
6. ADJUSTMENTS 2.70 16. INSTALLATION 240.00
17. SHIPPING/HANDLING 24.28
CHARGE CATAGORIES 18. 0.00
7. TAXABLE SALES 13697.35 19. 0.00
8. TAX EXEMPT SALES 65.00 20. MISCELLANEOUS 0.00
9. SERVICE 1785.96 21. SALES TAX 821.84
10. HARDWARE SUPPORT 1060.00 22. SERVICE CHARGES 3.30
Note tha